Refund policy

REFUND POLICY

Damages and issues, we kindly request that you inspect your order upon receipt. If you notice any defects, damages, or if you receive an incorrect item, please contact us immediately. We are committed to resolving any issues efficiently.

Exceptions / Non-Returnable Items Certain items, such as perishable goods (e.g. Sea moss gel), cannot be returned. If you have any questions or concerns about a specific item, please feel free to get in touch with us.

Refunds upon reviewing your return, we will promptly notify you of our decision regarding the refund. If the refund is approved, it will be automatically processed to your original payment method. Please be aware that the processing and posting of the refund by your bank or credit card company time may vary.